![]() ModSquad is an Equal Opportunity Employer. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. ![]() From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. We bring companies closer to their customers than ever before. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. ModSquad is a global provider of managed digital engagement services. Please note: A Chromebook is not sufficient for ModSquad projects. This will greatly increase the probability of scoring an interview! Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. ***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Stable broadband internet connection of 25 MBS or greater.Access to a webcam or smartphone capable of taking pictures.Willingness to install MSQ security software and 2FA app on the phone.Dedicated laptop or desktop computer with Windows 10 or above. ![]() Professional/business level proficiency in Korean and English.Customer service experience familiarity handling chats.People driven to do more for the customer and exercise good judgment in their favor when the opportunity presents itself.Someone who wants to help the customer, not just move to the next one.Ability to maintain high engagement with both the project and customers.Ability to quickly identify any and all issues the customer may have.Competitive hourly rate – Discussed during your first interview.Access to ‘Hot Gigs’ postings exclusive to the Mod Network.The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!.(8 hours required over Saturday and/or Sunday) What’s In It For You: Commitment:Ģ5 hours per week (8 hours required over Saturday and/or Sundayįorty (40) hours per week are required during the 4-5 week orientation and nesting period (as needed by ModSquad Orientation (all times PT): Qualified applicants will need to have language assessments in Korean and English, to ensure adequate proficiency. This is an established and long-term project with an incredibly strong internal support system and highly interactive orientation program.Īs a member of this team, you will respond to customer inquiries via inbound messages in Korean. We are looking for experienced Customer Support Representatives who are passionate about providing world-class support in an enjoyable online environment. ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers that want to join our team. Product vouchers and subscription vouchers can also be used.Location: South Korea, Brazil, Indonesia, Philippines, APAC, and Argentina 100% Remoteĭo you have a Chat/Messaging – Customer Support background?ĭo you enjoy working remotely and flexible schedules? Yes, PlayStation Store gift cards can be used on both PS3 consoles and PS Vita systems. You will not be able to use a credit or debit card, or other payment methods such as PayPal to complete the purchase.Ĭan I still use PlayStation Store gift cards on my PS3 console or PS Vita system? You will still be able to purchase content (including DLC) via in-game stores, but you will need to use wallet funds to pay for the content on PlayStation Store. How would this affect games that have an in-game store? Can I purchase DLC in an in-game store? You can add funds by redeeming a PlayStation Store gift card, using a credit or debit card, PayPal, or other available payment methods via a desktop computer, mobile device, a PS4 console or a PS5 console. ![]() To buy digital content for your PS3 console or PS Vita system, you must first add sufficient funds to your wallet on PlayStation Store. Starting 27th October, 2021, you can no longer use a credit or debit card, or a payment method such as PayPal, to buy digital content or add funds to your wallet when visiting PlayStation™Store on your PS3™ console or PS Vita system.
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